Privacy Policy

Who we are

This site is operated by Indy Smile Group for our three Central Indiana offices:

• Smile Dentistry in Fishers — 9865 E. 116th Street, Suite 100, Fishers, IN 46037 — 317-570-5480
• Simply Smile in Carmel — 13590B North Meridian Street, Suite 101, Carmel, IN 46032 — 317-564-8490
• Simply Smile in North Indianapolis — 3750 N. Meridian Street, Suite 200, Indianapolis, IN 46208 — 317-672-7511

Group contact for this website: hello@indysmilegroup.com.

What this page covers

This policy applies to information collected through www.indysmilegroup.com and related pages we host (forms, analytics, and third-party widgets embedded on those pages).

It does not replace the HIPAA Notice of Privacy Practices you receive in the office. Your dental chart, x-rays, insurance claims, and treatment records live in our practice management system, not on this marketing site. Ask the front desk at your office if you need that notice or want to exercise rights over your dental record.

Information you give us

When you use a form on this site, you may provide:

• Name, email, and phone number
• Preferred office (Fishers, Carmel, or North Indianapolis)
• A short note about why you are reaching out
• Optional smile-assessment photos or scans if you use our free SmileView / iTero pathway

Appointment requests on this site use a Tally form (form ID Y5klZd). We use that information only to respond, schedule, or route you to the right office. We do not sell it.

Information collected automatically

Like most websites, we collect standard technical data: pages viewed, referring site, browser and device type, approximate location from IP, and timestamps.

We use Google Analytics 4 (measurement ID G-12T750QP3R) to understand which pages help people find us. When you submit the appointment form, our site may send a “generate_lead” / “form_submission” event to Google Analytics so we know the form worked. That event does not include your treatment details.

The site is hosted on Vercel. Images may be served through Cloudinary. Those vendors process the technical data needed to deliver the page.

Cookies

Analytics and form tools may set cookies or similar storage in your browser. You can block cookies in your browser settings. The site will still load; some measurement and form features may be less accurate.

Third parties on this site

• Google Analytics 4 — site measurement
• Tally — appointment-request popup
• Align Technology tools (SmileView / iTero) — optional smile assessment
• Vercel — hosting
• Cloudinary — image delivery

Those companies have their own privacy policies. We do not control how they use data once it is on their systems. We do not run advertising pixels on this site as of the date above. Vercel Web Analytics is not enabled.

How we use it

• Answer questions and book visits at the office you chose
• Improve the website (which pages are useful, which forms break)
• Protect the site against abuse
• Meet legal or professional obligations if we are required to

We do not sell personal information. We do not use website form data to train public AI models.

How long we keep website form data

Appointment-request messages are kept long enough to follow up and, if you become a patient, to attach the inquiry to your office file. Unused inquiries are removed on a routine basis. Analytics reports are kept in aggregate.

Your choices

Email hello@indysmilegroup.com to ask what website form data we have for your email or phone, to correct it, or to ask us to delete a website inquiry. Say which office you contacted if you know it.

Requests about your dental chart go through that office, not this email alone.

Children

This marketing site is written for parents and adult patients. We do not knowingly collect website form data directly from children under 13. A parent or guardian should submit any request for a child’s visit.

Changes

We will update the date at the top of this page when the policy changes. Continued use of the site after a change means you have seen the new version.

Contact

Indy Smile Group
hello@indysmilegroup.com

This page is a website disclosure, not legal advice. Indiana dental records and HIPAA rights are handled at the office that treats you.